Frequently Asked Questions

A peptide is a short chain of amino acids linked by peptide bonds. These molecules serve as biological messengers, playing crucial roles in cellular signaling, immune modulation, hormone regulation, and more. In research settings, peptides are used to study receptor binding, protein interactions, gene expression, and therapeutic pathways across fields such as biochemistry, pharmacology, and molecular biology. All peptides offered on our site are intended strictly for laboratory research use and are not for human or veterinary application.

What sets us apart is our commitment to scientific integrity and transparency. All peptides are manufactured in U.S. facilities, tested by both in-house and third-party labs, and verified for ≥99% purity using HPLC and mass spectrometry. We provide full COA access for every batch and never resell offshore products - ensuring quality, consistency, and trust for serious research.

Our peptides are ≥99% pure, verified through HPLC and Mass Spectrometry. Every batch ships with a Certificate of Analysis (COA) validating identity and purity.

All our products are rigorously tested using mass spectrometry by both in-house and independent third-party laboratories to ensure accuracy and consistency. Lab reports are batch-specific and updated regularly, with results available directly on our website.

Yes. A COA is included with every batch, and MSDS documents are available upon request for safe lab handling and compliance.

No. All products are sold strictly for research purposes only and are not intended for human consumption, clinical use, or veterinary administration.

Lyophilized peptides can remain stable at room temperature for several days to weeks when kept in their original packaging. For optimal preservation, store them at 4°C or below, or ideally frozen at -20°C for long-term stability. Protect peptides from light exposure.

Peptides should be reconstituted using bacteriostatic water and, in some cases, acetic acid. These solvents help maintain peptide stability, prevent bacterial growth, and extend shelf life after reconstitution. If using refrigerated bacteriostatic water, allow it to reach room temperature before mixing to aid dissolution. For simple peptides, bacteriostatic water alone is typically sufficient. However, more complex or longer-chain peptides may require a small amount of 10–20% acetic acid, followed by bacteriostatic water to complete the solution.

We accept major credit cards, bank transfers, and cryptocurrency. Payment must be made in full before orders are processed.

Yes. All transactions are processed through encrypted gateways for maximum data protection. We do not store any payment information after the transaction is completed, ensuring your sensitive data remains secure and protected from potential breaches.

Orders are processed after payment has been received, not at the time of order placement. Processing takes 1 to 2 business days, excluding weekends and holidays. If there's a delay due to product availability, we'll notify you by email with the estimated shipping date. U.S. orders typically arrive within 2-4 business days, while international delivery times may vary depending on the destination and customs processing, usually within 7-14 business days.

Yes, we ship to most countries. However, it is the buyer's responsibility to ensure compliance with local import laws. We are not liable for delays or seizures at customs.

Once your order is shipped, an email with your tracking details will be sent to the email address provided in your order form. Please ensure to check your inbox, as well as spam or junk folders.

Yes. All shipments are packed in discreet, unbranded packaging. Temperature-sensitive items include thermal protection and desiccants.

Orders are processed quickly to preserve product integrity. Please contact us within 4 hours of ordering and we will try our best to accommodate cancellation or modification requests.

Due to our rigorous quality control standards and the fragile nature of our products, we do not accept returns. If your order arrives damaged, incomplete, or incorrect, please contact us at [email protected] within 2 days of delivery. Our customer support representatives will ensure that our customers are 100% satisfied with our product quality, customer support and delivery.